FAQs

What if I have an issue with my purchase?

Perishable Products

For all perishable organic products that we manufacture and sell, we warrant that at the time we ship the product, it is viable and not contaminated.  We cannot warranty any perishable organic product once it is shipped as we have no control over how the shipping agent stores or transports the item.  Warranty of the sterile condition of the media terminates when you break the hermetic package seal in any way, including piercing the package / bag with a needle or cutting it open.  This warranty terminates when you introduce foreign material, including spores or cultures of any kind, into the media in any way.  We make no warranties as to the colonization rate of the media as we have no control of what biological material and/or contaminants you may introduce or in what condition in which you may do so and what condition you may have stored the media in or continue to store it in.  All warranties are terminated if you handle or manipulate the product outside of a CLASS II or CLASS III Biological hood that has a current certification.  

How long does it take to grow mushrooms?

With our easy to use grow kits, you will see mushrooms within 7-10 days. These fruiting blocks can last up to 2-3 months with multiple flushes.

How do I use a grow kit?

Each product comes with instruction and best practices for maximizing results.

Do you ship fresh mushrooms?

At this time we are only delivering fresh mushrooms in the Denver Metro.